Well this week we brought in the Aloha P.O.S. (Point of Sale) system to the joint. I purchased it through a re-seller called the Bodnar Group. My buddy Dave Story, who runs the kitchen at the Jim-n-Nick's Smyrna location put me in touch with his Dad, who runs the re-seller. I've known for some time now that this was inevitable. When you run a restaurant by yourself and/or with limited help, you would be wise to invest in one of these systems. I have asked Dave to guest blog to further explain things, but in short it enables you to manage every little thing, from labor to food costs to about 100 other things that I wont list here. I am really excited about it, I'm excited about what its going to do to help me manage everything. It should really make a difference for me of about a 15% savings on my controllables (labor & food).
That being said we are all still learning the system and it is slowing us all down considerably. Last night felt like the first week we were open. We pissed a few folks off last night because our wait times were considerably higher than usual. Thankfully most of them were regulars and understood. I spent a good bit of time explaining our situation and giving away some free food, but its all good though......its to be expected.....and in the next week or so we'll have it down and it wont be a problem, but my oh my is it causing a headache right now. Today was a lot better than yesterday.....huge improvement on everyones part. I dont think it will take more than a week for us to get it down. That being said we may have to go back to the old cash register for this Saturday if we cant keep up. I'll post Daves blog here in the next day or so, its part one of a couple to come.
Oh yeah........2 guys on my kitchen crew is leaving in a week and a half, so I've got that fire to put out. That could be a pretty big fire to put out if I dont find some good guys real soon. We'll see what happens........the good Lord will take care of us.
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